AT&T vs Verizon - Which Cell Phone Service is Better?
When it comes to choosing a cell phone service provider, two companies often come to mind: AT&T and Verizon. Both of these providers have been in the cell phone business for a long time and offer a wide range of plans and services. But which one is better? Let's dive in and compare these two giants of the telecommunications industry.
Network Coverage
When it comes to network coverage, Verizon has always been the clear winner. According to an OpenSignal report, Verizon has the best network coverage among all cell phone service providers in the US. Verizon covers 70% of the country with 4G LTE and has a much higher coverage score than AT&T. However, it's worth noting that AT&T's network is nothing to sneeze at. AT&T covers 68% of the country with 4G LTE, so it's only slightly behind Verizon in terms of network coverage.
Pun alert: It seems Verizon's network coverage is as wide as my uncle's spacious house.
Data Plan and Pricing
When it comes to data plan and pricing, both AT&T and Verizon offer competitive plans. However, there are some differences that might affect your decision.
AT&T offers more diverse plans than Verizon, and they are generally cheaper, with the cheapest plans starting at $35 per month. However, AT&T's plans have data caps, which means that you will have to pay extra if you go over your monthly limit. Additionally, some of AT&T's cheaper plans come with major speed restrictions.
Verizon, on the other hand, offers unlimited data plans that are more expensive than AT&T's plans. However, these plans are truly unlimited, which means that you won't face any overage charges or speed restrictions. If you are a heavy data user, Verizon might be the better option for you.
Another pun alert: It seems AT&T is trying to lure customers with attractive pricing.
Customer Service
When it comes to customer service, both AT&T and Verizon have their fair share of fans and critics. According to the American Customer Satisfaction Index (ACSI), AT&T has a higher customer satisfaction rating than Verizon. However, JD Power, another customer satisfaction survey, ranks Verizon higher than AT&T.
Pun alert: It seems both AT&T and Verizon have their ups and downs in the eyes of customers.
Conclusion
In conclusion, both AT&T and Verizon are great cell phone service providers, but they excel in different areas. Verizon has better network coverage and truly unlimited data plans, while AT&T offers cheaper plans with more diverse options. Ultimately, your choice will depend on your needs and priorities. Hopefully, this comparison has helped you make an informed decision.
References
- OpenSignal. (2021). US Mobile Network Experience Report April 2021
- American Customer Satisfaction Index. (2021). ACSI Telecommunications Report 2021
- JD Power. (2021). 2021 US Wireless Purchase Experience Full-Service Performance Study